1. Introduction
Welcome to Play-11 (referred to as "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our fantasy sports platform. By using our services, you agree to the terms and conditions of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1. Registration Information: When you create an account, we may collect your name, email address, date of birth, and other registration details.
2.2. Payment Information: To facilitate transactions, we collect payment information, such as credit card details and billing information.
2.3. Gameplay Data: We collect information related to your gameplay, including team selections, performance statistics, and gaming activity.
2.4. Communication: We may record your correspondence with us, including support requests, emails, and chat messages.
2.5. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to gather information about your usage and preferences.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Account Management: To manage your account and provide services, such as gameplay, rewards, and customer support.
3.2. Customization: To personalize your experience, including game recommendations and promotional content.
3.3. Transaction Processing: To process payments and conduct financial transactions.
3.4. Security: To enhance platform security and protect against fraud, abuse, and unauthorized access.
3.5. Marketing and Communications: To send promotional offers, updates, and newsletters with your consent or as allowed by law.
4. Data Sharing
We may share your information with:
4.1. Service Providers: Trusted third-party service providers who assist us in offering our services, including payment processors, analytics, and customer support.
4.2. Legal Compliance: To comply with legal requirements, respond to legal requests, and protect our rights and the rights of others.
5. Your Rights
You have the following rights regarding your data:
5.1. Access: You can request access to the personal data we hold about you.
5.2. Correction: You can request corrections to inaccuracies in your personal data.
5.3. Deletion: You can request the deletion of your personal data, subject to legal obligations.
5.4. Data Portability: You can request a copy of your data in a structured, machine-readable format.
5.5. Withdrawal of Consent: You can withdraw your consent for data processing.
6. Data Security
We implement security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Cookies and Tracking
We use cookies and tracking technologies to enhance user experiences and for analytics. You can manage your cookie preferences through your browser settings.
9. Updates to the Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: [Your Contact Information]
11. Grievance Officer
We have appointed a Data Protection Officer (DPO) to address privacy-related concerns. You can contact our DPO at [DPO Contact Information].
12. Compliance with Indian Laws
We are committed to complying with Indian data protection laws and regulations, including the Personal Data Protection Bill (PDPB) if it has become law.